ft9999 Terms & Conditions — Know Before You Join

1 General Terms & Conditions

Ft9999 is an international online gaming platform offering Sports Betting, Live Casino, fish games, slots, and more to users in Bangladesh. By accessing the ft9999 website and its related services, you automatically agree to the terms and conditions listed below.

• These Terms & Conditions shall be considered a binding legal agreement between ft9999 and the user.
• It is your responsibility to read and fully understand these Terms & Conditions before using ft9999's services.
• No person under the age of 18 is permitted to use ft9999's services.
• Ft9999 reserves the right to amend these Terms & Conditions at any time, with or without prior notice.
• Any changes to these terms will be published on the website and will take effect from the date of publication.
• Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Ft9999 operates under an international gaming license. License details are available in the designated section of the website.

2 Account Rules

The following rules must be followed when opening and managing an account on ft9999:

• One Account: Each person may hold only one account. Creating multiple accounts under the same name or from the same device or IP address is strictly prohibited.
• Accurate Information: You must provide complete, accurate, and up-to-date information at the time of registration. Accounts created with false information may be closed at any time.
• Password Security: Keeping your login credentials secure is solely your responsibility. Any unauthorized access to your account must be reported to ft9999 immediately.
• KYC Verification: Identity verification (KYC) may be required for withdrawals or transactions above a certain amount. A copy of your national ID or passport will need to be submitted.
• Account Sharing Prohibited: Sharing, transferring, or selling your account to another person is strictly prohibited.

3 Bonus & Promotion Terms

The following terms apply to all ft9999 bonus offers, promotions, and free spins. Please also read the specific terms of each offer before claiming a bonus.

• Wagering Requirements: To withdraw bonus funds, you must meet the specified wagering requirement (typically 15–30x the bonus amount). This may vary by offer.
• Bonus Expiry: Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Bonus Abuse Prohibited: ft9999 reserves the right to void a bonus if low-risk bets or any strategic method is used to meet the wagering requirement.
• One-Time Bonus: The welcome bonus can only be claimed once per person, household, IP address, or device.
• Cash vs. Bonus: Bonus balance will be kept separate from real money balance until wagering requirements are met.
• Game Restrictions: Bonuses cannot be used on certain games, or may contribute at a different rate toward wagering requirements.

4 Payment & Financial Terms

All financial transactions on ft9999 are governed by the following rules:

• Deposit Methods: Deposits can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount will be clearly stated on the platform.
• Withdrawal Process: Withdrawal requests are typically processed within 3–5 business days. Delays may occur if KYC verification has not been completed.
• Payment to Own Account: Withdrawals can only be made to a payment account registered in your own name. Payments to third-party accounts are not accepted.
• Anti-Money Laundering Policy: ft9999 strictly adheres to its AML (Anti-Money Laundering) policy. Accounts involved in suspicious transactions may be subject to investigation.
• Transaction Fees: ft9999 does not charge any transaction fees. However, fees imposed by your payment provider may still apply.
• Currency: All transactions are conducted in Bangladeshi Taka (BDT). Exchange rates will apply for any transactions in foreign currency.

5 Gaming Rules

All gaming activities on ft9999 are governed by the following rules:

• RNG Technology: All game outcomes are determined by a Random Number Generator (RNG), ensuring fairness. Independent auditors verify this on a regular basis.
• Bet Limits: Each game has minimum and maximum bet limits. Maximum bet limits may differ when playing with bonus funds.
• Technical Issues: If a technical issue occurs during a game, ft9999 may void the game result and refund the bet amount.
• Software Limitations: Exploiting any vulnerabilities or bugs in gaming software is strictly prohibited. Any winnings obtained this way will be forfeited.
• Sports Betting: For Sports Betting, match results are taken from official sources. In the case of disputed results, ft9999's decision is final.
• Live Casino: In the event of a dispute regarding a live game outcome, video footage of the game will be used as evidence.

6 Responsible Gaming Policy

Ft9999 believes gaming should be entertainment — not an addiction. With that in mind, we offer the following features:

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Session Timer: Sessions can be set to end automatically after a specified period of inactivity.
• Self-Exclusion: You can temporarily or permanently deactivate your account for a set period (from 7 days to permanent).
• Reality Check: During extended sessions, pop-up notifications remind you of your time spent and amount wagered.
• Problem Gambling Support: If you notice signs of gaming addiction, please reach out to the ft9999 support team. We are always here to help.

For more details, visit our Responsible Play Page View.

7 Privacy & Data Protection

Ft9999 takes the privacy of your personal information very seriously. Below is a summary of how we collect and use your data:

• Information collected during registration and the KYC process is used solely to provide services and meet legal obligations.
• Your information will not be sold to or used by any third party for marketing purposes.
• Information may be disclosed in response to a valid request from legal authorities.
• All data is stored on servers secured with SSL encryption.

For more information, see our Privacy Policy Page Read.

8 Account Suspension & Closure Conditions

Ft9999 reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• Violation of the Terms & Conditions.
• Engaging in fraud, bonus abuse, or collusion.
• Providing false or inaccurate information.
• Creating multiple accounts.
• Suspicion of money laundering or illegal activity.
• If it is established that an account was opened by someone under the age of 18.

Real money balances are generally refunded upon account closure; however, bonuses or funds obtained through fraudulent activity may be forfeited.

9 Dispute Resolution

For any disputes or complaints, please follow the process below:

• Contact ft9999 Customer Support first — via live chat or email.
• If the support team is unable to resolve the issue, it will be escalated to management.
• If the matter remains unresolved at the management level, an independent third-party mediator will be engaged.
• In disputes over game outcomes, RNG logs and server records shall serve as the final and definitive evidence.
• Complaints must be submitted within 30 days of the incident.

10 Limitation of Liability

Ft9999 shall not be held liable in the following cases:

• Game interruptions caused by internet disconnection or device issues.
• Ft9999 is not liable for losses resulting from third-party hacking or unauthorized access, provided no fault exists in ft9999's own security systems.
• If the user's own negligence results in a password or account credentials being compromised.
• Service disruptions caused by unforeseen technical failures or force majeure events.
• Personal or financial losses resulting from gaming — ft9999 provides entertainment services only.

Ft9999 is committed to delivering the highest standard of service at all times. Our support team is ready to assist you with any issues.